Joyce has been at the helm of WISH since 2004. A key focus of her work has been empowering the organisation to become user-led, ensuring that WISH’s services are trauma-informed and responsive to the needs of those it serves. Collaborating closely with the Board, Joyce spearheads strategic planning and development initiatives, aligning internal and external stakeholders to achieve the charity’s strategic objectives. Passionate about justice, Joyce considers it a privilege to work in the women’s and disability sectors. Drawing from her own personal experience of mental illness, she has a profound understanding of power imbalances within the system, motivating her unwavering drive for change.