Case Study: Zahra

Zahra had been homeless for 25 years, and had Schizoaffective disorder, having spent time both in hospital and in prison for theft and burglary. Our Community Link worker supported Zahra with legal help, by writing reports for court and by liaising with solicitors.

It was important to have Wish fighting Zahra’s corner as professionals had expressed the opinion that she ‘wasn’t trying’. But for someone who has been homeless for so long, it is very difficult to make the change in your mind that you are no longer living on the street.

Through Zahra’s work with Wish, we were able to show in the CPA (Care Programme Approach) meeting that she had made progress. This helped her secure accommodation. Though Zahra later relapsed, Wish continued to support, which helped ensure that she got back on track.

Throughout the process, Zahra engaged with the mental health team, and also undertook voluntary work in the Wish office. Since leaving prison, she has created a life for herself, which included setting herself up as an Avon representative. It has now been four years since she offended or took drugs.


Please note that names have been changed for anonymity reasons